TruGreen service continues automatically year after year unless a customer advises us to discontinue. Customers find that continuing the program from season to season and year to year is the best way to maintain the lawn's appearance. It also allows us to care for your lawn at the best time for the best results.

TruGreen is committed to setting the industry standard for education, training and certification of our specialists. First, we provide intensive on-going training series all for new specialists. The program covers a variety of agronomic, horticultural and safety related topics. Each new specialist is paired with a mentor who provides coaching. Our specialists must meet TruGreen’s rigorous TruExpert^SM certification and state licensing standards to apply weed and pest control products. TruGreen also has technical managers — degreed horticulturists — in each market to provide additional local expertise.

All TruGreen specialists are trained to ensure that gates are closed before leaving the property and to carry out specific property requests made by customers. We are happy to add all special instructions on your account when you start service, or you can document requests through the online chat feature at TruGreen.com or on our mobile app.

There is a rigorous selection process to choose the products we use. All products used by TruGreen are registered for use by the U.S. Environmental Protection Agency (EPA). In many cases, our product selection criteria exceeds that of the U.S. Environmental Protection Agency (EPA).

Healthy, properly maintained lawns provide significant benefits to the environment and community. Families can take pride in a healthy, properly cared for lawn. Benefits of a healthy lawn include erosion control and runoff prevention, water purification, air purification, and oxygen generation.

It’s important for us to apply the right products at the right time for best results. If you purchase a lawn program and any additional programs, like TruShrub or TruDefense, these may be done on the same day. Your specialist could perform your lawn service and then perform your mosquito service while on your property. Sometimes multiple lawn applications will be performed at once to ensure your lawn gets the proper treatment it needs. If you are set up on our EasyPay, you will be billed for both services at the same time.

Once you've registered your account on TruGreen.com at the start of your service, you can log in to the mobile app by entering the email address and password associated with your TruGreen account. If you forgot your password, you can follow the "Trouble accessing your account?" prompt on the login screen and enter in the email associated with your TruGreen account to proceed.

You can cancel your services by calling us at 1-844-768-0421. Our specialists must be able to verify your identity. Currently, we are not able to cancel services online through My Account.